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Stakeholders Demand NCC Action as 9Mobile’s Network Failures Spark Outrage
Mounting frustration over ongoing network failures has thrust 9Mobile into the spotlight, with stakeholders calling on the Nigerian Communications Commission (NCC) to take immediate and decisive action.
Subscribers across various regions have reported unreliable services, leaving many without essential communication and data access.
A prominent industry stakeholder compared telecom services to a “life-supporting machine,” stressing that millions of Nigerians rely on consistent connectivity for both business and personal needs.
The stakeholder criticized the NCC for neglecting its regulatory duties, pointing out that if this were the banking sector, the Central Bank of Nigeria (CBN) would have revoked 9Mobile’s license—similar to its recent action against Heritage Bank.
Reflecting on past industry struggles, the stakeholder recalled how Econet faced a comparable crisis, which was resolved through strategic intervention before Airtel eventually acquired it.
However, the continued deterioration of 9Mobile’s services points to a more profound management failure, leading to demands for the current leadership’s removal.
Stakeholders are now pushing for a comprehensive management overhaul at 9Mobile, advocating for a new team with a clear mandate to restore service quality and operational efficiency.
As public trust in 9Mobile erodes, attention turns to the NCC to decide whether it will enforce stricter regulatory measures or allow the situation to worse
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